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While today's COVID-19 economy will undoubtedly recover, ways of doing business—and banking—will not. The lessons learned, and customer experiences, of the shutdown, are too powerful to ignore. These are the lessons of disruption and volatility. Importantly, banking executives need organizations that deliver "operating leverage": the capability to grow revenue much faster than costs—and, in a downturn, the flexibility to absorb significant declines in revenue with minimal operational damage. The good news is that today's confluence of disruptive events offers banking executives a rare opportunity to cut costs and volatility-proof their businesses against the inevitable shocks of the future—at the same time.

“Things Won’t Just Go Back to ‘Normal’ After the Coronavirus Pandemic Ends.” You may listen and read this phrase a lot nowadays. And we can notice we need to change things to survive after coronavirus pandemic. We need to prepare digital to lead a life continuously. People can quickly transform into digital. People flock to easy-to-use platforms and services. Digital Transformation leverage in new ways to attract people.

Today, I would like to talk with you about what your company needs to do to thrive in today’s financial market.

Today is the most crucial moment to prepare the Post-coronavirus world. Spreading coronavirus over the world will change most of the life patterns. Financial service is closely related to our life, so we need to prepare for the change.

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